PRIVACY POLICY

EU
US

CityLegends (“we” or “us” or “our”) respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information via our website www.CityLegends.io (hereafter: “Site”) and our mobile application (herafter: “Application”), or any other way when you come into contact with us. Please read this Privacy Policy carefully.    

The Personal Data that we collect is used for the purposes as set out in this Privacy Policy. We will not use or share your information with anyone except as described.  

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at CityLegends unless otherwise defined in this Privacy Policy.  

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.  

Definitions

For the purposes of this Privacy Policy:

  • Account: means a unique account created for You to access the Application;
  • Affiliate: means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority;
  • Application: means the application provided by CityLegends downloaded by You on any electronic device, named CityLegends;
  • CityLegends: means  CityLegends, B.V. (also referred to ", "We", "Us" or "Our");
  • Device: means any device that can access the Application such as a computer, a cellphone or a digital tablet;
  • Personal Data: is any information that relates to an identified or identifiable individual and corresponds with the meaning given to Personal Data in the General Data Protection Regulation (GDPR);
  • Privacy Policy: this privacy policy;
  • Service Provider: means any natural or legal person who processes the data on behalf of CityLegends. It refers to third-party companies or individuals employed by CityLegends to facilitate the Application, to provide the Application on behalf of CityLegends, to perform services related to the Application or to assist CityLegends in analyzing how the Application is used;
  • Third-party Social Media Service: means any website or any social network website through which a User can log in or create an account to use the Service;
  • Usage Data: means data collected automatically, either generated by the use of the Application or from the Application infrastructure itself (for example, the duration of a page visit);
  • You: means the individual accessing or using the Application, or the company, or other legal entity on behalf of which such individual is accessing or using the Application, as applicable;

TYPES OF PERSONAL DATA COLLECTED

We may collect information about you in a variety of ways. The information we may collect includes:

  • Contact information: including but not limited to gender, email, first & last name, birthdate, (shipping) address, telephone number, videos, profile picture, bio, location, country, city, social link, device id, device name, Usage Data, primary account information, payment information and any information that you voluntarily give to us when you register with the Site or our Application, or when you choose to participate in various activities related to the Site and our Application, such as online chat and message boards. We do this based on the performance of our contract with You or when needed, on the basis of you consent.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. We do this based on our legitimate interest or, when needed, on the basis of you consent.
  • Third-Party Data: Information from third parties, such as Personal Data or network friends, if you connect your account to the third party and grant the Site permission to access this information. We do this based on our legitimate interest or, when needed, on the basis of you consent.
  • Application Information: If you connect using our Application:
    - Usage Data: this may include information such as Your Device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our Application that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.  
    - Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
    - Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
    - Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
    - Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Application to:

  • To provide and maintain our Application, including to monitor the usage of our Application, based on our legitimate interest.
  • For the performance of a contract: to manage your Account, enable user-to-user communications, notify you of updates to e.g. the Site, Applications, new products, services, and/or recommendations to you, the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Application.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as an Application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. We do this based on our legitimate interest or with your consent when applicable.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information. We do this based on our legitimate interest or with your consent when applicable.
  • To manage Your requests: To attend and manage Your requests to Us. We do this based on our legitimate interest or with your consent when applicable, or when in place, the performance of our contract.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Applicationusers is among the assets transferred, based on our legitimate interest.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Application, products, services, marketing and your experience, based on our legitimate interest.
  • To assist law enforcement and respond to subpoena when we are legally required to do so.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

We may share Your Personal Data in the following situations, on the applicable legal grounds:

  • With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Application, or to contact You. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. This is done based on our legitimate interests or for the performance of a contract
  • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of CityLegends assets, financing, or acquisition of all or a portion of Our business to another company. This is only insofar this is allowed and necessary four our legitimate interests.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with U, based on our legitimate interests.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions, based on our legitimate interests.
  • Under certain circumstances, the CityLegends may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency), based on the fulfilment of our legal obligations.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

RETENTION OF YOUR PERSONAL DATA

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.  

CityLegends will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Application, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of the European Economic Area (EER) where the data protection laws may differ than those from Your jurisdiction.  

CityLegends will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Personal Data.

SECRURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. In case of use of third parties, we will, in accordance with relevant laws and regulations, ensure applicable processor agreements within and outside the EU/EEA and additional measures if necessary, whereby the security of your personal data is guaranteed by the processor.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and our Application to help customize the Site and our Application and improve your experience. When you access the Site or our Application, your Personal Data is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site or our Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.  

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and our Application to help customize the Site and our Application and improve your experience. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site and our Application, implement email marketing campaigns, and manage other interactive marketing initiatives.  This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

We may also partner with selected third-party vendors, to allow tracking technologies and remarketing services on the Site and our Application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site and our Application, determine the popularity of certain content and better understand online activity. By accessing the Site, our Application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer Personal Data to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.  

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and our Applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.  No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems and our Applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

HOW DO YOU COME IN CONTACT WITH US TO EXERcISE YOUR RIGHTS?

We respect your rights under the GDPR. We will respond to requests for information as quickly as possible and, where applicable, will correct, amend, or delete your personal information.

In such cases, we will need you to respond with proof of your identity before you can exercise these rights. CityLegends needs to identify you with these types of requests. You can exercise the following rights:  

  • The right to access information  
    ‍    At any point you can contact us to request the information we process of you. For information that is also present in the Account, we advise you to check that first. There are no fees or charges for the first request. Please note that you can access, update and request to terminate your Account yourself via your Account.  
  • The right to correct and update the information
    If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated. Some information can be adjusted in the profile, we advise you to check this before you request us to do so.
  • The right to restrict the processing of personal data
    In certain cases you can restrict the processing of your data, for instance if you feel that the data we process is incorrect, and you do not want us to erase your data but restrict the processing.  
  • The right to have your information erased  
    If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose(s)).  
  • Withdrawal of given consent
    When we process your personal data based on your consent, you have the right to withdraw this at any time.  
  • The right to data portability
    If you want us to move your data to another data controller, you can do this in the circumstances that you have provided the data directly to us yourself, this data is processed based on your consent or used in order to fulfil a contract and the data is automated (this right does not apply to paper records).  
  • The right to object to the use of your personal information
    You can object to processing of your personal data carried out by CityLegends (including profiling) if this is processed in our legitimate interests, to carry out a task in the public interest or in the exercise of official authority, unless we have legitimate grounds to do so. In the case of direct marketing you can always object to this processing. This also applies to the situation when your data is processed for scientific, historical or statistical research purposes, unless this is necessary for the public interest. Objecting to the processing when decisions are made on an automated basis is possible, unless this is necessary for the performance or entering into our contract, this is authorized by law, or when you have given us your consent.  
  • Right to lodge a complaint with the Data Protection Authority
    If you feel that we have not dealt correctly with your personal data, you can lodge a complaint with the relevant data protection authority. In the Netherlands this is the Autoriteit Persoonsgegevens (Postbus 93374, 2509 AJ Den Haag).  

CONTACT information

If you wish to exercise your privacy rights, you can send the request to:

CityLegends B.V.
address: High Tech Campus 6A, Eindhoven, The Netherlands
Zipcode: 5656 AE

or to (e-mail mailto:)(info[at]CityLegends.nl)  

CityLegends aims to reply to your request within one (1) month. If your request cannot be processed within a month, you will be notified accordingly. If you have any questions about the policy of CityLegends with regard to the protection of personal data, these can be send to the same post or e-mail address.  

CityLegends B.V. and our affiliated companies ("we", "us", or "our") respect your privacy and are committed to protecting it through our compliance with this policy (this “Privacy Policy”).  

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from [www.citylegends.io] or our mobile application, named “CityLegends” (collectively, the "Site") or otherwise communicate with us online (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, Site visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

the privacy policy describes

  • The types of information we may collect or that you may provide when you download, install, register with, access, use the Site, or use our Services; and
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies only to information we collect in on the Site and in email, text, and other electronic communications sent through or in connection with the Site or the Services. This Privacy Policy DOES NOT apply to information that:

  • We collect offline or on any other apps or sites;
  • You provide to or is collected by any third party including any third parties access via links or otherwise through our Site or Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.  

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. Your continued use of Site or Services after we revise this Privacy Policy means you accept those changes, so please check the Privacy Policy periodically for updates.

notice to california residents

The following serves as our notice at collection of personal information in accordance with California law.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.  

(AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83)  

A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL DATA TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES.  IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING [info@citylegends.nl]. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.  In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information Collected

When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “personal information.” We collect the following information:

‍Contact and Account Information: Your name, addresses, telephone numbers, email addresses, date of birth, username, password and any other contact and/or Account information that you provide us either through the Services, our Site, our events or in-store;

‍Service Provider Information: Information about the mobile or internet service provider you are using with your device to access the Site or Services, and/or send us messages, including name and IP address.

‍Messages: The date, time and content of any messages you send to us;

‍Payment Information: Credit/debit card and other billing information, including cardholder transaction data, card numbers, expiration dates, billing addresses and CVV codes;

‍Surveys and Quizzes. We may contact you to participate in surveys or quizzes. If you decide to participate, you may be asked to provide certain information which may include personal information.

‍Interactive Features. We and others who use our services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide on the public sections of these features will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users.

‍Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.

‍Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

‍Job Applications. We may post job openings and opportunities on our Site or through other platforms. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.

‍Technical Information: IP address and other technical information collected from the servers utilized by you or your vendors, such as information and data that is automatically collected upon visiting the Site (i.e., webpage http headers (home server domain names, internet protocol address, operating system type, browser type and language) and information on what pages you access and other information about the way(s) in which you use the Site).  

Information provided on any application (including the App) or authorization, such as your location, your handset type, your UDID (unique handset code) and any other information you or your mobile device provides to us;

‍Other: Other information you provide to us when you use the Site or other Services, or otherwise interact with us.  Information listed above which we aggregate and/or anonymize so that it is not linked to you.

how information is collected

We collect information through one or more of the following ways:

  • the completion of electronic forms found on the Site or on a third party-hosted Site, whether via computer or mobile device;
  • the completion of paper forms provided to us;
  • SMS (Short Message Service) messages sent via cell phone, or through email and other communications;
  • telephone calls made to us, or vice versa;
  • surveys and quizzes;
  • referring Sites or third parties, including social media sites such as Facebook, Twitter, Threads, TikTok, Tumblr, Instagram, Pinterest, YouTube, Google+ and others including by virtue of advertisements placed by us on Sites maintained by those third parties;
  • our affiliates and licensees;
  • the maintenance and analysis of Site server logs;
  • offers in which you participate;
  • events that we host or by visiting our stores; and
  • “cookies” (small text files placed by us on your computer(s)), single pixel GIF image files (also called “Web beacons”), Site server log analysis and other similar technological means. See “Use of Web Technologies” Section below.

location information

We collect information about your location based on:

  • derivations made from the IP address from which you connect; and
  • if you consent (by accepting on your mobile operating system), the Global Positioning System (GPS) of your device if applicable (together, “Location Information”).

We (and our service providers) use your Location Information to provide you with localized nearby services or value-added services (including marketing) that we think you’d like. Where possible, we may also use Location Information to enhance or localize content and services that you use. If you do not wish to share your GPS location with us, you can switch off GPS functionality on your mobile device. If you otherwise wish to withdraw your consent to us using cell ID data and GPS data, email us at [info@citylegends.nl].  

Certain portions of the Site require that you register for an Account before being able to access them. On those portions of the Site that require registration, we collect information to create your account, as well as to determine specific content, products and services that will be of particular interest to you. By collecting and maintaining accurate information, we learn more about your interests and needs and are better able to provide you with such content and with offers for such products and services.

use of information collected

We use the information we collect:

  • to authenticate and verify individual identities, including requests to exercise your rights under this privacy policy.
  • to provide customized information and offers of products and services, including to enable third party services to display customized content and advertising provided by us.
  • to manage and communicate with you about your account with us, including responding to your questions and providing customer or technical support.
  • for the purposes of processing payments and fulfilling orders for products or services placed by you, processing your request to use our interest-free payment plans and order fulfillment and tracking.
  • for statistical purposes.
  • to publish feedback, personal testimonials, and other information in our editorial publications and online articles.
  • to provide information about our company such as newsletters or other communications, and to deliver advertising and promotional information from our partners and third party vendors.
  • to improve our technologies including for the purpose of enhancing your experience on the Site.
  • to provide marketing messages, promotions, offers of products and services and other content which we think will be of specific interest to you, where you have consented (or not opted out, as applicable).
  • to participate in data cooperatives in order to send catalogues, direct mail, and/or other direct marketing to customers and better understand their buying habits.
  • to process applications if you apply for a job that we post on our Site.
  • to manage and secure our operations including for detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity; debugging to identify and repair errors with our Site; and auditing relating to interactions, transactions and other compliance activities.
  • to enforce our agreements and policies
  • to comply with our legal obligations.

We store or transfer your credit/debit card data in order to more easily provide services to you. If such credit/debit card and other billing information is collected and/or stored, such credit/debit card and other billing information will be collected and transferred over a secure connection in accordance with applicable regulatory requirements, and is used only for processing underlying transactions.  

Where you have consented (or not opted out, as applicable), we add your information to our databases to contact you through future emails, postal mailings and SMS text-messaging regarding site updates, upcoming offers and events, new products and services and/or the status of orders placed online.   

When you sign up for an account with us, we will send you a welcome email. We will also communicate with you in response to your inquiries, to provide any services you request, to provide newsletters or other updates that you request and to manage your account. In addition, when you register an Account with us, you can consent to our contacting you by email and to receiving our email subscriptions, editorial emails and advertorial emails (see below) from us. If, at any time, you no longer want us to contact you by email and/or receive our email subscriptions, editorial emails and advertorial emails, you can opt out of these functions by changing the preferences in your Account. You can contact customer service by email, telephone or postal mail at the contact information listed below to assist you with any such changes to your Account.  

If you have an Account with us, then from time to time, and in addition to emails or email subscriptions sent by us, we will send you emails that contain advertising or other content sponsored by third party retailers or businesses (“advertorial emails”). The content is paid for by our sponsors and does not reflect the opinions of our editorial staff. If you prefer not to receive these emails, you can deactivate your Account or otherwise opt-out as provided on the Site. We send advertorial emails on behalf of the third party sponsors. We do not share your personally identifiable information with such sponsors, except as otherwise provided in this Privacy Policy, but we can sell or share aggregate, non-personal information with such sponsors for any legally permissible purpose.

sharing of information collected with third parties

We reserve the right to rent or sell the information we collect from you to third parties. We also share your information with certain third parties in other circumstances, including when complying with legal process, preventing fraud or imminent harm and/or ensuring the security of our network and services.  

We will share certain of your information with third parties for the purposes of fulfilling orders for products or services placed by you. We will share your credit/debit card data only with those directly involved in the processing of the underlying transaction, and who maintain appropriate security measures designed to safeguard such information.  

We will share your information with third parties, such as brand partners, to provide you with a product or service you have requested, or to invite you to participate in an offer or an event. We may also share your information with business partners with whom we jointly offer products or services. In some cases, we will ask our partners to send event invitations or offers on our behalf.  

We will also share certain of your information with third parties for the purposes of providing you with newsletters or other communications.  

When we use third parties to assist us in collecting and/or processing your personal information, we typically request that they comply with this Privacy Policy and any other appropriate confidentiality and security measures. However, we make no representation or warranty that such third parties will comply with any such request.  We will provide you with direct access to functionality from other third parties, including Facebook, Twitter, Instagram, YouTube, Pinterest, Spotify, advertising networks and others. The placement of social media widgets, or advertising units on the Site can permit these third parties to see information about you and your activities via cookies, web beacons and other technologies they place and/or access on your browser or device, even if you do not interact with them.  

In the event that we go through a business transition, such as a merger, acquisition or sale of our assets, your personal information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information. We transfer your information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.  

We also use and disclose your information to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties.  

Other than to the extent use and disclosure is pursuant to a court order, we will require such parties and successors in interest to treat your information in accordance with this Privacy Policy and to use and disclose it only for the purposes for which it was collected.  

We reserve the right to release information to law enforcement or other governmental officials as we, in our sole discretion, deem necessary to comply with applicable law.

use of web technologies

cookies

A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We use cookies on the Site. We link the information we store in cookies to personally identifiable information that you submit while on the Site. We use both session ID cookies and persistent cookies. A session ID cookie expires when a browser is closed. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the Site. You can remove the persistent cookies by following the directions provided in your internet browser’s “help” file. If you reject cookies, you can still use the Site but your ability to use particular areas of the Site will be limited.

tracking pixels

We employ a software technology called tracking pixels (a/k/a web beacons/web bugs/clear gifs) that enables us to better manage the content on the Site by informing us what content is effective. Tracking pixels are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of visitors to a Site. In contrast to cookies, which are stored on a user’s computer hard drive, tracking pixels are embedded invisibly on Site pages and are about the size of the period at the end of a sentence. We do not tie the information gathered by tracking pixels to your personally identifiable information.  We use tracking pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see the “How to Submit a Request” section of this Privacy Policy below.

log files

As is true of most Sites, we gather information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track the movements of users around the Site and to gather demographic information about our user base as a whole.  

‍What types of cookies and other Web Technologies do we use and how do we use them?  

The types of cookies and similar technologies used by us and our partners in connection with the Site can be classified into one of five categories, namely ‘essential Site cookies’, ‘functionality cookies’, ‘analytics and performance cookies’, ‘advertising cookies’, and ‘social media cookies’. Cookies do a lot of different tasks to ensure you enjoy your visit to our Site, for example, they are used to remember your preferences on our Site, to help you navigate between pages more efficiently, to enable you to log into your account more easily and to make sure the adverts you see on our Site are relevant to you and your interests. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.  

You can block these cookies and similar technologies by changing your browser setting. However, in relation to those that are essential for the operation or improve the functionality of the Site, this may impact your use of the Site. You can block these cookies and similar technologies by changing your browser setting. However, in relation to those that are essential for the operation or improve the functionality of the Website, this may impact your use of the Website.

Type of Cookie

What it does

Cookies necessary for essential Website purposes

These cookies are essential to provide you with the Site and any services available through this Site and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

Functionality Cookies

Functionality cookies record information about choices you’ve made and allow us to tailor the Website to you. These cookies mean that when you continue to use or come back to the Website, we can provide you with our services as you have asked for them to be provided. These cookies allow us to:
- Save your location preference if you have set your location on your homepage, if applicable, in order to receive a local weather forecast;
- Remember settings you have applied, such as layout, text size, preferences, and colors;
- Show you when you are logged in; and
- Store accessibility options.

Performance Cookies

We use performance/analytics cookies to analyze how the Site is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Website. We use Google Analytics, which is a web analytics tool that helps us understand how users engage with the Site. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our Site. This information is used to compile reports and to help us improve our Site. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

These cookies allow us to:
- Better understand our Site visitors so that we can improve how we present our content;
- Test different design ideas for particular pages, such as our homepage;
- Collect information about Site visitors such as where they are located and what browsers they are using;
- Determine the number of unique users of the Site;
- Improve the Site by measuring any errors that occur; and
- Conduct research and diagnostics to improve product offerings.

Advertising and Targeting Cookies

As you use our Site, you will notice that it features advertising. We allow third party companies, including advertising companies, to place cookies on our Site. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet. Cookies also allow us and third parties to know whether you have seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads. We can use information from one device to help personalize your experience on another device.

Social Media Cookies

On some pages of our Site, third parties that provide applications through our Site will set their own cookies in order to track the success of their applications or customize applications for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us. Some pages of our Site will also contain embedded content, such as video content from YouTube, and these sites will set their own cookies. These cookies are used when you share an article using a social media sharing button on our Site (e.g., Facebook, Twitter, or Google Plus) as the social network that has created the button will record that you have done this. If you are logged in to your account with the third party, the third party will be able to link information about you with your actions via cookies.

third party sites and links

Our Site may provide links to Sites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

No information collected from children

The content and services provided by us or our affiliates, sponsors and advertisers, including without limitation the Site, are not intended for anyone under the age of 18 and you should not access such content or services if you are under the age of 18. No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Site. No part of the Site is designed to attract anyone under the age of 13. Children are not eligible to use any services provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the Site.  

If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us at [info@citylegends.nl]. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.

security and retention of your information

The content and services provided by us or our affiliates, sponsors and advertisers, including without limitation the Site, are not intended for anyone under the age of 18 and you should not access such content or services if you are under the age of 18. No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used foPlease be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.  

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. r any marketing or promotional purposes whatsoever, either inside or outside the Site. No part of the Site is designed to attract anyone under the age of 13. Children are not eligible to use any services provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the Site.  If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us at [info@citylegends.nl]. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.

your rights and choices

Depending on where you live , you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us at the contact information below.  We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

complaints

If you have complaints about how we process your personal information, please contact us by email at [info@citylegends.nl]. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

united states users

If you are a California resident, you may take advantage of the following privacy rights:

  • Right to Know: You have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to delete personal information that we have collected from you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.
  • Right to Correct: You have the right to correct inaccurate personal information that we may maintain about you, subject to appropriate verification.
  • Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to opt-out of the “sale” or “sharing” of your personal information, as such terms are defined in California privacy laws. This means that, if you opt out, going forward, we will not sell or share your personal information with such third parties to use for their purposes, including cross-context behavioral advertising, unless you later direct us to do so.

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of such residents’ personal information to third parties for such third parties’ direct marketing purposes. To make such a request, please email us at [info@citylegends.nl].

‍If you are a resident of Connecticut, Colorado, or Virginia, you may take advantage of certain privacy rights, such as to request access, correction, or deletion of your personal information. Because we may “sell” personal information or engage in “targeted advertising” as these terms are defined in Connecticut, Colorado, and Virginia laws, you may also exercise your right to opt-out of such sales or targeted advertising. You have the right to appeal a denial of your privacy rights.

How to sumbit a request

To take advantage of your right to know, delete, or correct under California, Colorado, Connecticut, or Virginia law, or to submit an appeal of a denial of your privacy rights, please use our webform located here, or contact us by email at [info@citylegends.nl], by phone at [+31 6 45523679], or by mail at [High Tech Campus 6A, Eindhoven, The Netherlands Zipcode: 5656 AE]. We may request certain information about your interactions with us to verify your identity before we can respond to your access, deletion, or correction requests. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know. To take advantage of your right to opt out of the sale or sharing of personal information or to opt out of targeted advertising, please email us at [info@citylegends.nl]. We will work to comply with your opt-out request within 15 business days. If you want to be removed from our marketing list and do not want us to send you email, postal mail or other messages about our products and services, you can opt out. To do so, please click the unsubscribe link at the bottom of any email you received from the Company.  

We value your privacy and will not discriminate in response to your exercise of your privacy rights.

agent request

You may also use an authorized agent to submit an access, deletion, or correction request on your behalf. Authorized agents will need to demonstrate that you’ve authorized them to act on your behalf or must demonstrate they have power of attorney pursuant to applicable probate law. We retain the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity. An authorized agent is prohibited from using a consumer’s personal information, or any information collected from or about the consumer, for any purpose other than to fulfill the consumer’s requests, for verification, or for fraud prevention.

Category

Purpose of Collection

Disclosed to Third Parties

User provided information (e.g. identifiers, such as, first name and last name, email address, phone number)

We use this information to provide the services you request, fulfill your orders, answer and manage your questions or complaints, provide you with information you request, for advertising and marketing purposes, run analytics, statistics and research and to tailor your experience on our services.  

We may need to disclose this information to service providers such as our cloud storage, payment processing and interest-free payment plans, order management, shipping fulfilment and tracking, data analytics, logging and operations providers. We may also disclose this information to third parties for advertising and marketing purposes or to jointly offer products and services.  

Location Information (geolocation information and commercial information)  

We use this information to provide you customized services near you and value-add services near you (including marketing).  

We may need to disclose this information to service providers such as our cloud storage, payment processing, order management, shipping fulfilment, data analytics, logging and operations providers.  

Survey and quiz responses  

We use your survey and quiz responses to improve our services and better understand your preferences.  

We may need to disclose this information to service providers such as our cloud storage, payment processing, order management, shipping fulfilment, data analytics, logging and operations providers.  

Website and Account usage information (e.g. order history, wait lists, pages viewed, and customer service inquiries)  

We use this information to better understand how you use the service and to customize your experience on our services.  

Survey and quiz responses  

Device level information (e.g. internet and other network activity information, including ADIDs, cookies, IP address, and other device hardware and software information)  

We use this information to protect the security of your account and remember your personalized settings. We may also use certain device level information for advertising and marketing purposes.  

We may need to disclose this information to service providers such as our cloud storage providers, data analytics providers and advertising partners.  

Inferred Data (e.g. inferred user information, preferences or tastes)  

We may use this information to provide you with recommendations and customize your experience, optimize or improve our services, and run analytics, statistics and research.  

We may need to disclose this information to service providers such as our cloud storage, data analytics, logging and operations providers.  

use and disclosure of sensitive personal information

To the extent that we collect, use, or share “sensitive personal information” as that term is defined in applicable California law, we limit our use or disclosure of the sensitive personal information for permitted business purposes

Nevada residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at [info@citylegends.nl] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

International users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.  

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

european users

For citizens of the European Union, you should know that we are a controller and a processor of your personal information. The legal bases for which we collect and use the information described above depends on what the information is and why we collected it. The four bases upon which we rely include:

  • Contract. This means we need the information to perform our contract with you.
  • Legitimate Interests. This means we have a legitimate interest that does not outweigh your privacy rights. When we collect and process information based on our legitimate interests, we consider how we can accomplish what we need to in a way that is the least obtrusive on your privacy. For example, it is in our interest to protect your safety and security in the app, so we collect and use information that has been flagged by users or requested by law enforcement; to make sure you are satisfied with how the services work, troubleshoot technical problems or develop new features, we collect and use information about how you and others use the services and to respond to your service inquiries, we collect and use information in that request and, if relevant to the inquiry, information about how you access and use the services.
  • Legal Obligation. We may need to use your personal information to comply with a law enforcement preservation request, subpoena, or other legal process or to protect the rights of other users.
  • Consent. If we have no other legal basis for collecting or using your information, we will ask you for consent for a specific purpose. If we do, you have the right to withdraw consent at any time. Withdrawing your consent will not apply to any processing conducted in reliance on lawful processing bases other than consent.

european user's rights

In addition to other rights detailed in the policy (such as requesting deletion, correction or updating of your personal information), EU citizens have certain rights regarding your personal information, including:

  • Right to Object or Restrict Processing. You have the right to object to or restrict our use of your personal information for direct marketing purposes or under certain circumstances when the legal bases for using your information is based upon our legitimate interest. If you wish to object to our use of your information, you can send us a request to delete your account by emailing us at [info@citylegends.nl].
  • Right to Erasure. You have the right to have your personal data erased and no longer processed. You can send us a request to delete your account by emailing us at [info@citylegends.nl]. Upon receiving the request, we will make a reasonable effort to delete your personal information from the app and from our internal network within a reasonable period of time as long as we are not obligated to preserve your information due to things like law enforcement preservation requests, subpoenas, investigations, litigation, or otherwise meet any of our other legal obligations. We may also retain depersonalized information after deletion.
  • Data Portability. You can exercise your right to export your personal data by emailing us at [info@citylegends.nl].
  • File a Complaint. You have the right to complain to the data protection authority located in your Member State. To find contact details, click here.

contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us as follows:  

By mail: CityLegends
High Tech Campus 6A Eindhoven, The Netherlands, 5656 AE
Attn: Legal Department

By Phone: [+31 6 45523679]

By email: [info@citylegends.nl]